Payment, Production and Shipping Information.
We use PayPal as a secure portal for all our Credit Card and PayPal payments. This means that we never see your important credit card information, and all transactions remain secure. For more information please visit www.paypal.com.au.
As each of Sean's limited edition prints and canvases are made to order by hand, once your order and payment has been confirmed, we will normally place the order with our professional and experienced labs within 2-3 days. Our partner labs will then ship the finished print or canvas to Sean for him to personally inspect, number and sign. Once the print passes his stringent inspections, it is either forwarded to the customer directly, or sent to our framers to be framed and then forwarded to you.
Please note that this process can sometimes take longer based on Sean's travel and shooting schedule. You'll be advised of any changes upon placing your order.
Within Australia the printing and shipping process takes between 2-3 weeks for an unframed photographic print, 3-4 weeks for a stretched canvas print and 4-5 weeks for a fully framed photographic print. These times are averages and may be longer or shorter depending on Sean's travel schedule and which delivery method we use.
All prices quoted are AUD (Australian Dollar), and all default shipping methods are valid in Australia only. If you're wanting to purchase from other countries, please don't hesitate to contact us with your enquiry and we'll supply you with an estimated cost, including shipping to your country.
Warranty, Cancellations and Returns Terms and Conditions.
We believe you'll love your new artwork, and use the finest materials and production methods to ensure a world-class limited edition print...
But if for whatever reason you believe your new art doesn't meet your expectations as far as printing and production go, please contact us within 14 days of receipt to organize a replacement. All of Sean's limited edition photographic prints and canvases come with a 12-Month replacement warranty on photographic paper and canvas from the date of purchase.
If you require an urgent order cancellation, please contact us via email or contact form on this website with your order number within 12 hours of placing your order and we'll make sure that isn't sent to our labs for production. You'll be issued with a complete refund.
All orders and sales are final once payment has cleared and the order has been placed with our partner labs.
All PayPal and Credit Card payments must be made in full before your order is forwarded to our labs.
Privacy and Your Personal Information.
We understand your need to keep your personal information private. Because of this we will never share any information you enter on this site with a 3rd party... ever... full stop. Our credit card transactions are handled securly by PayPal so we never see your financial information or any personal details associated with it.